Terms and conditions of sale
The present General Terms and Conditions of Sale (GTCS) apply, without restriction or reserve, to all sales concluded by LA PHOCEENNE DE COSMETIQUE with non-professional buyers wishing to purchase LOVEA cosmetic products on its lovea.fr website.
These conditions apply to the exclusion of all other conditions, in particular those applicable to in-store sales or sales via other distribution and marketing channels.
These general terms and conditions of sale are accessible at all times on this website and will prevail, where applicable, over any other version or any other contradictory document. In the absence of proof to the contrary, the data recorded by LA PHOCEENNE DE COSMETIQUE constitutes proof of all transactions.
Modifications to these GTC are enforceable against users of the site from the date they are posted online and cannot be applied to transactions concluded previously.
If one or more stipulations of these general terms and conditions of sale are held to be invalid or declared as such in application of a law, regulation or following a final decision by a competent court, the other stipulations will retain all their force and scope.
Validation of the order by the purchaser implies unreserved acceptance of the General Terms and Conditions of Sale in their current version, which is expressly recognised by the purchaser, who renounces, in particular, the right to take advantage of any contradictory document that would be unenforceable against LOVEA.
LA PHOCEENNE DE COSMETIQUE reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only price applicable to the purchaser.
The prices indicated do not include delivery charges, which are invoiced in addition to the price of the products purchased. Delivery costs will be indicated before the buyer confirms the order.
In the case of delivery outside mainland France, the customer or the person acknowledging receipt of the goods must pay any customs duties immediately. The shipping costs do not include customs duties and other charges that may be levied upon entry into certain countries, and these remain the exclusive responsibility of the customer. It is the customer's responsibility to check with the customs authorities that the products purchased are authorized to enter the country.
The sale will be definitive at the moment of confirmation of the order by the customer, without prejudice to the exercise by the customer of his right of retraction (the modalities of which are described below). This order will be confirmed by LA PHOCEENNE DE COSMETIQUE by sending an e-mail to the customer containing all the information previously delivered by LA PHOCEENNE DE COSMETIQUE, to which the retraction form and the general sales conditions will be attached.
A second e-mail will be sent to the customer when the order is dispatched.
LA PHOCEENNE DE COSMETIQUE recommends that the customer keep both e-mails. The customer is informed that both e-mails will be sent to the e-mail address entered by the customer at the time of identification, prior to placing the order. LA PHOCEENNE DE COSMETIQUE may not be held liable in the event of an error in entering the e-mail address concerned, or in the event of non-receipt of the e-mail confirming the order.
Your security is a priority for us, and is protected by 3DS Secure.
LOVEA accepts payment by Apple Pay, Google Pay, PayPal, Carte Bleue, American Express, Visa and Mastercard.
With PayPal, the customer's financial information is never communicated to LOVEA. PayPal encrypts and protects the customer's credit card number once and for all. Customers pay online simply by entering their email address and password.
In addition, LOVEA reserves the right, in the event of non-compliance with the above payment conditions, to suspend or cancel the delivery of current orders placed by the purchaser.
LA PHOCEENNE DE COSMETIQUE may not be held responsible for non-compliance with legislative or regulatory provisions in force in the country of delivery, LA PHOCEENNE DE COSMETIQUE being solely responsible for compliance with French regulations in force, relative to the products. It is therefore the customer's sole responsibility to check beforehand that the importation of products and their consumption are authorized in the country of delivery. In any event, and whatever the possible reason for LA PHOCEENNE DE COSMETIQUE's liability, this is limited to the price of the order.
By express agreement between the parties, the present contract is governed by and subject to French law. It is written in French. Should it be translated into one or more languages, only the French text will be deemed authentic in the event of a dispute.
LA PHOCEENNE DE COSMETIQUE archives order forms and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of article 1348 of the French Civil Code.
The computerized registers of LA PHOCEENNE DE COSMETIQUE will be considered by the parties as proof of communications, orders, payments and transactions between the buyer and the seller.
These conditions apply to the exclusion of all other conditions, in particular those applicable to in-store sales or sales via other distribution and marketing channels.
These general terms and conditions of sale are accessible at all times on this website and will prevail, where applicable, over any other version or any other contradictory document. In the absence of proof to the contrary, the data recorded by LA PHOCEENNE DE COSMETIQUE constitutes proof of all transactions.
Modifications to these GTC are enforceable against users of the site from the date they are posted online and cannot be applied to transactions concluded previously.
If one or more stipulations of these general terms and conditions of sale are held to be invalid or declared as such in application of a law, regulation or following a final decision by a competent court, the other stipulations will retain all their force and scope.
Validation of the order by the purchaser implies unreserved acceptance of the General Terms and Conditions of Sale in their current version, which is expressly recognised by the purchaser, who renounces, in particular, the right to take advantage of any contradictory document that would be unenforceable against LOVEA.
PRODUCT FEATURES
The products offered are those that appear in the catalog published on the LOVEA site of the LA PHOCEENNE DE COSMETIQUE company. These products are offered within the limits of available stocks. LA PHOCEENNE DE COSMETIQUE reserves the right to modify the product range at any time. Each product is accompanied by a description drawn up by LA PHOCEENNE DE COSMETIQUE and by a photograph that is as faithful as possible, but cannot ensure perfect similarity with the product presented, particularly with regard to colors.RATES
The prices shown in the catalog are inclusive of VAT in euros, applicable on the date of the order. Any change in the VAT rate may be reflected in the price of the products.LA PHOCEENNE DE COSMETIQUE reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only price applicable to the purchaser.
The prices indicated do not include delivery charges, which are invoiced in addition to the price of the products purchased. Delivery costs will be indicated before the buyer confirms the order.
In the case of delivery outside mainland France, the customer or the person acknowledging receipt of the goods must pay any customs duties immediately. The shipping costs do not include customs duties and other charges that may be levied upon entry into certain countries, and these remain the exclusive responsibility of the customer. It is the customer's responsibility to check with the customs authorities that the products purchased are authorized to enter the country.
ORDERS
Buyers wishing to purchase a product must :- Fill in the identification form with all the contact details requested;
- Fill in the online order form with all product references;
- Confirm your order after checking it and reading the terms and conditions;
- Make payment in accordance with the terms and conditions ;
- Confirm your order and payment.
The sale will be definitive at the moment of confirmation of the order by the customer, without prejudice to the exercise by the customer of his right of retraction (the modalities of which are described below). This order will be confirmed by LA PHOCEENNE DE COSMETIQUE by sending an e-mail to the customer containing all the information previously delivered by LA PHOCEENNE DE COSMETIQUE, to which the retraction form and the general sales conditions will be attached.
A second e-mail will be sent to the customer when the order is dispatched.
LA PHOCEENNE DE COSMETIQUE recommends that the customer keep both e-mails. The customer is informed that both e-mails will be sent to the e-mail address entered by the customer at the time of identification, prior to placing the order. LA PHOCEENNE DE COSMETIQUE may not be held liable in the event of an error in entering the e-mail address concerned, or in the event of non-receipt of the e-mail confirming the order.
PAYMENT TERMS
Payments made online are encrypted using a secure system. As a result, no third party can gain access to it while it is being transported over the network.Your security is a priority for us, and is protected by 3DS Secure.
LOVEA accepts payment by Apple Pay, Google Pay, PayPal, Carte Bleue, American Express, Visa and Mastercard.
With PayPal, the customer's financial information is never communicated to LOVEA. PayPal encrypts and protects the customer's credit card number once and for all. Customers pay online simply by entering their email address and password.
In addition, LOVEA reserves the right, in the event of non-compliance with the above payment conditions, to suspend or cancel the delivery of current orders placed by the purchaser.
RESPONSIBILITY
In the online sales process, the seller is bound only by an obligation of means; it cannot be held liable for any damage resulting from the use of the Internet network, such as loss of data, intrusion, viruses, disruption of service or other involuntary problems.LA PHOCEENNE DE COSMETIQUE may not be held responsible for non-compliance with legislative or regulatory provisions in force in the country of delivery, LA PHOCEENNE DE COSMETIQUE being solely responsible for compliance with French regulations in force, relative to the products. It is therefore the customer's sole responsibility to check beforehand that the importation of products and their consumption are authorized in the country of delivery. In any event, and whatever the possible reason for LA PHOCEENNE DE COSMETIQUE's liability, this is limited to the price of the order.
INTELLECTUAL PROPERTY RIGHTS
This site and all its elements (trademarks, designs, logos, models, photos, etc.) are the exclusive property of LOVEA. Reproduction in whole or in part is prohibited.SETTLEMENT OF DISPUTES
For all disputes or litigation, the competent court will be that of Mantes la Jolie in France (78).By express agreement between the parties, the present contract is governed by and subject to French law. It is written in French. Should it be translated into one or more languages, only the French text will be deemed authentic in the event of a dispute.
LA PHOCEENNE DE COSMETIQUE archives order forms and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of article 1348 of the French Civil Code.
The computerized registers of LA PHOCEENNE DE COSMETIQUE will be considered by the parties as proof of communications, orders, payments and transactions between the buyer and the seller.